FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q:What's files do you use in the bare board fabrication?

A:Gerber RS-274X,274D,Eagle and AutoCAD's DXF,DWG

Q: Will our PCB files be checked?

A: Yes. Your data will be checked by our Engineers Team. If we find any technical issues or have any enquires we will contact you and solve the problems together.

Q:What's files do you need in the PCBA projects?

A:Besides the pcb file, the XY DATE(Pick and Place) file and Components Position file are also needed.

Q: How can i know the processing about my PCB or PCBA order?

A: Each Customer will have a sale to contact with you. Our working hours:AM9:00-PM6:00(Beijing Time) from Monday to Friday. We will reply your email in 2 hours in our working time. And you also can contact with our sales's cell phone if urgent.

Q: Will our product be tested before shipment?

A: Yes, we could provide Function Circuit Testing if you provide us the testing methods.

Q: Do you provide quick delivery service?

A: yes, we could provide quick delivery service according to your needs.

Q: will you use alternative parts without notifying us?

A: no, we will use alternative parts only after approval from customer.


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